Effective Date: 1st September, 2024

At Groverse Energy, we are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or use our services:

Personal Information: This includes your name, email address, phone number, postal address, and payment information when you make a purchase or submit an inquiry.

Usage Information: We collect information about how you interact with our website, including your IP address, browser type, device information, and pages visited. We may use cookies and similar tracking technologies to gather this data.

Communication Data: When you contact us via email, phone, or through our website, we may collect and store the content of your communications along with your contact details.

2. How We Use Your Information

Groverse Energy uses the information we collect for the following purposes:

Service Delivery: To provide, manage, and improve our renewable energy products and services, process transactions, and deliver orders.

Customer Support: To respond to your inquiries, provide support, and resolve issues related to our services.

Communication: To send you important updates, promotional materials, and newsletters (you can opt-out of these communications at any time).

Personalization: To tailor our services and website experience to better meet your needs and preferences.

Compliance: To comply with legal obligations and protect the rights and safety of Groverse Energy, our customers, and the public.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors who assist us in delivering our services, such as payment processors, delivery services, and technical support.

Legal Compliance: We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of Groverse Energy, our customers, or others.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online data transmission or storage system can be guaranteed to be 100% secure. We strive to protect your information but cannot ensure or warrant the absolute security of any data.

5. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you. Correction: You can request the correction or update of inaccurate or incomplete information.

Deletion: You can request the deletion of your personal information, subject to legal obligations.

Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions included in our emails or by contacting us directly

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6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze website traffic, and customize content. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Groverse Energy does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised policy on our website with the updated effective date.