Mon - Fri 8:00 - 18:00 / Sunday 8:00 - 14:00
Effective Date: 1st September, 2024
Welcome to Groverse Energy. These Terms and Conditions govern your use of our website and services, including the purchase of our renewable energy products. By accessing or using our website and services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our services.
Pricing: All prices listed on our website or quoted are in [insert currency] and may be subject to additional taxes or fees. We reserve the right to change prices at any time without prior notice.
Payment: Payments for products and services must be made in full at the time of order unless otherwise agreed upon in writing. We accept payment methods as indicated on our website, including credit/debit cards, bank transfers, and other approved methods.
Confirmation: Once payment is received, you will receive an order confirmation via email. The order will only be processed upon receipt of payment.
Delivery Times: Delivery times are estimates and may vary based on the location, availability of the product, and other factors. We are not responsible for delays caused by third-party carriers or events beyond our control.
Risk of Loss: The risk of loss or damage to the products passes to you upon delivery. Please inspect your products upon arrival and report any issues to us within 48 hours of delivery.
Refunds: Refunds will be issued within 30 days after the return of the product in its original condition. Shipping and handling fees are non-refundable.
Product Warranty: Our products are covered by manufacturer warranties, and any warranty claims will be handled in accordance with the manufacturer’s terms. Installation services may be covered by a separate warranty.
Site Preparation: You must provide access to the installation site and ensure that all necessary permits and approvals are in place. Groverse Energy will not be responsible for delays due to site inaccessibility or missing permits
. Completion: Upon completion of installation, you will receive a sign-off form to confirm that the work was completed satisfactorily. Any issues must be reported immediately to our team for resolution.
Restrictions: You may not copy, reproduce, distribute, or use any content from our website for commercial purposes without our express written consent.
Service Liability: Groverse Energy's liability for any service-related claim, including installation, is limited to the cost of the service provided. In no event shall Groverse Energy be liable for any loss of profits, business interruption, or other indirect losses.