Mon - Fri 8:00 - 18:00 / Sunday 8:00 - 14:00

Effective Date: 1st September, 2024

Welcome to Groverse Energy. These Terms and Conditions govern your use of our website and services, including the purchase of our renewable energy products. By accessing or using our website and services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

By accessing and using our website or purchasing our products and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy.

2. Services Provided

Groverse Energy offers renewable energy products and services, including solar panels, wind energy systems, energy storage, and installation services. The specific services and products available may vary and are subject to change without notice.

3. Orders and Payments

Order Placement: All orders for our products and services must be placed through our website, by phone, or via email. By placing an order, you confirm that the information you provide is accurate and complete.

Pricing: All prices listed on our website or quoted are in [insert currency] and may be subject to additional taxes or fees. We reserve the right to change prices at any time without prior notice.

Payment: Payments for products and services must be made in full at the time of order unless otherwise agreed upon in writing. We accept payment methods as indicated on our website, including credit/debit cards, bank transfers, and other approved methods.

Confirmation: Once payment is received, you will receive an order confirmation via email. The order will only be processed upon receipt of payment.

4. Shipping and Delivery

Shipping: Groverse Energy will arrange for the shipment of products to the address provided by the customer. Shipping costs, if applicable, will be communicated during the order process.

Delivery Times: Delivery times are estimates and may vary based on the location, availability of the product, and other factors. We are not responsible for delays caused by third-party carriers or events beyond our control.

Risk of Loss: The risk of loss or damage to the products passes to you upon delivery. Please inspect your products upon arrival and report any issues to us within 48 hours of delivery.

5. Returns and Refunds

Returns: You may return unused and undamaged products within 14 days of delivery for a refund, subject to a restocking fee if applicable. Custom or special-order products are non-returnable.

Refunds: Refunds will be issued within 30 days after the return of the product in its original condition. Shipping and handling fees are non-refundable.

Product Warranty: Our products are covered by manufacturer warranties, and any warranty claims will be handled in accordance with the manufacturer’s terms. Installation services may be covered by a separate warranty.

6. Installation Services

Installation Agreement: If you purchase installation services from Groverse Energy, we will schedule a date for the installation based on availability. You are responsible for ensuring that the installation site is ready for work.

Site Preparation: You must provide access to the installation site and ensure that all necessary permits and approvals are in place. Groverse Energy will not be responsible for delays due to site inaccessibility or missing permits

. Completion: Upon completion of installation, you will receive a sign-off form to confirm that the work was completed satisfactorily. Any issues must be reported immediately to our team for resolution.

7. Intellectual Property

Ownership: All content on the Groverse Energy website, including text, images, logos, and product descriptions, is the intellectual property of Groverse Energy or its licensors and is protected by applicable copyright and trademark laws.

Restrictions: You may not copy, reproduce, distribute, or use any content from our website for commercial purposes without our express written consent.

8. Limitation of Liability

Product Liability: Groverse Energy is not liable for any damage or loss caused by the improper use, installation, or maintenance of our products. We are also not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services.

Service Liability: Groverse Energy's liability for any service-related claim, including installation, is limited to the cost of the service provided. In no event shall Groverse Energy be liable for any loss of profits, business interruption, or other indirect losses.

9. Indemnification

You agree to indemnify, defend, and hold harmless Groverse Energy, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your violation of these Terms and Conditions or your use of our products and services.

10. Changes to Terms and Conditions

Groverse Energy reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.